Welcome to website terms and conditions for use.

These terms and conditions apply to the use of Edel Naturals’ website www.edelnaturals.com and by accessing this website and/or placing an order you agree to be bound by the terms and conditions set out below.

If you do not agree to be bound by these terms and conditions unfortunately you may not use or access this website. Before you place an order, if you have any questions relating to these terms and conditions please contact us.

E-mail address: info@edelnaturals.com
Chamber of Commerce number: 71125663
VAT number: NL138987269B01
  

General / Applicability

  • These general conditions apply to all offers, orders and agreements of Edel Naturals. The conditions are accessible to everyone and included on the website of Edel Naturals.
  • By placing an order you indicate that you agree with the delivery and payment conditions.
  • Edel Natural reserves all the right to change its general terms and conditions at all times.

Agreement

  • An agreement between Edel Naturals and a customer is established after your order has been placed and an order confirmation has been received via the email address provided.
  • Edel Naturals is entitled to refuse orders or to attach certain conditions to the delivery, unless expressly provided otherwise. If an order is not accepted, Edel Naturals will notify this within 10 days after receipt of the order.

Offers

  • Offers are without obligation unless otherwise stated.
  • Offers are made subject to the availability of the products.
  • Edel Naturals is entitled to change or cancel offers without prior notice.
  • Edel Naturals is not bound by its offer if the customer should have understood that the offer, or any part thereof, contained an obvious mistake or error.

Prices

  • All prices on the website are in Euros and inclusive of VAT at the current rates. Shipping costs are not included in the price. The total cost of your order is the price of the Products ordered plus Shipping Charges.
  • Edel Naturals is entitled at all times to adjust the prices. Any price changes will not be made if you have already completed the order.
  • International customer is liable for any taxes and import duties that the country uses.

Payment

  • Payment can be made by any of the specified Payment Methods. Payment will be debited and cleared from your account before the dispatch of your product.
  • All credit/debit card holders are subject to validation checks and authorization by the card issuer. If the issuer of your payment card refuses to authorize payment to us, we will not be liable for any delay or non-delivery.

Delivery

  • Delivery times stated on the website are indicative. No rights can therefore be derived from the aforementioned terms.
  • Edel Naturals strives to achieve the indicative delivery term as stated on the website. 
  • Delivery takes place only after the amount to be paid has been received by Edel Naturals.

Guarantee

  • All our products are covered by the warranty period as determined by the manufacturer of the product.
  • This guarantee does not apply if: A) the customer has repaired and / or processed the delivered products himself/herself or has them repaired and / or processed by third parties; C) the delivered products are exposed to abnormal conditions or otherwise careless handling or contrary to the instructions and / or instructions on the package.

Liability

  • Edel Naturals is not liable for impact or damage to objects caused by improper use of products.

Data management

  • If you place an order with us, your data will be included in our customer base.  Edel Naturals adheres to the Personal Records Act and will not provide your details to third parties. See our Privacy Policy.
  • Edel Naturals respects the privacy of the users of the internet site and ensures confidentiality of your personal data.
  • Edel Naturals makes use of a mailing list in some cases. Each mailing contains instructions to remove yourself from this list (unsubscribe).